“Amazon Ground” is actually a term used to refer to Amazon’s package delivery service that handles deliveries to businesses and residential addresses using vans and trucks. This service is also known as Amazon Logistics, and it’s one of the main delivery options offered by Amazon.
Amazon Ground drivers are typically employees of third-party delivery companies who are contracted by Amazon to make deliveries. These drivers use Amazon-branded vans and trucks to deliver packages directly to customers’ doorsteps or to designated pickup locations.
Amazon Ground is one of several delivery services offered by Amazon, which also include Amazon Flex for last-mile delivery, Amazon Prime Now for two-hour delivery, and Amazon Air for air cargo transportation.
Types of Amazon Order Tracking
Amazon offers several types of tracking options for its customers to help them stay informed about their orders and shipments. These include:
- Order tracking: Customers can track the status of their orders on Amazon.com by logging into their account and viewing their order history. This will show the estimated delivery date, tracking information (if available), and any updates on the order status.
- Shipment tracking: Once an order has shipped, customers can track their package by clicking on the tracking number in their order history. This will provide information on the package’s location, delivery date, and any updates on the delivery status.
- Delivery notifications: Customers can opt-in to receive delivery notifications via email or text message. These notifications provide updates on the delivery status, including estimated delivery times and confirmation of delivery.
- Amazon Map Tracking: This feature allows customers to track their package in real-time on a map. Customers can access this feature through the Amazon app, and it provides a live view of the package’s location, as well as a delivery window estimate.
- Amazon Logistics Photo On Delivery: This feature provides photographic evidence of delivery, where customers can see an image of the delivered package at the delivery location to ensure that it was delivered to the correct address.
These tracking options may vary depending on the shipping method and location, but Amazon offers a variety of tools to help customers stay informed about their orders and shipments.