USPS Delivered To Wrong Address: What Should I Do?

So the post office delivery guy from USPS delivered to wrong address and now you have no idea what to do about it. Well, don’t worry because it happens all the time. You’re certainly not the first person this has happened to and you certainly won’t be last.

Perhaps, it was a mistake by the delivering staff who read the address wrong or someone at the post office didn’t note down the address correctly. Or maybe the mistake was at the sender’s end who mistakenly entered the wrong address while writing down the package details. Whatever the reason was, no one can reverse it but think no further because USPS will retrieve your package.

A Couple of Possible Scenario

Scenario 1

To be on the safe side and as a responsible person, the first thing you should do is let your post office know about the wrong delivery. It’s better if the sender calls or visits the post office in person and informs them.

The USPS will note down a complaint and immediately try to retrieve your parcel if it was the delivery guy’s mistake or if the mistake was at their end in any way.

In most cases, the USPS shall locate your parcel and retrieve it. Soon your parcel shall be in the recovered list and you’ll be able to have your parcel.

This is the most ideal way and 7 out of 10 times this would be the solution to your problem.

Scenario 2

Sometimes if the mistake is at the sender’s end, suppose the address of the destination was not correct right from the start, then USPS may or may not take charge of the problem.

It is only fair if USPS doesn’t take charge and you have to deal with the problem on your own. In that case, it’s best if you let the sender know about your issue. If you both know each other, chances are you’ll be able to deal with this problem on your own.

You can ask the USPS post office to know the consignee’s name, signature, and address. If you can’t file a complaint against the USPS what you can do is go to the receiver yourself and request them to give you your package after providing relevant information. The USPS can find the receiver’s information on the airway bill.

Chances are that the person who did sign and receive the package, may have done it by mistake and he would probably return it to you. You may also be able to have the assistance of USPS while trying to retrieve your package and that should solve your problem.

Tracking your USPS Package

The courier services like USPS and UPS normally have an online tracking system that can help track your order. You may get to know the status of your delivery. In that case, if the status says that your parcel is delivered, chances are that either USPS delivered to wrong address or perhaps there was some hurdle and your package is back at the post office.

Either way, it is best if you keep a check and track your package’s status from time to time until USPS delivers it. You can track your parcel by entering the tracking number given to you on the mailing receipt when you submit your parcel at the post office. The other option to get your tracking number is through the confirmation email you receive from USPS after submitting your parcel.

Tracking Status of the USPS Package that says Delivered

If you were tracking your parcel and now the status of your parcel says delivered, it does not necessarily mean USPS delivered to wrong address.

A few days ago I ordered a bag online and I had to go through a similar experience. I was tracking my package regularly and suddenly it said that USPS delivered my package. Like any normal person, my mind flipped and I started thinking of the worst possible scenario. USPS delivered to wrong address? Did I not enter the correct address? Is it even possible for me to get my package back now?

But to my surprise and ease, after waiting an extra business day for my bag to be delivered, it was delivered.

However, you may want to contact your local USPS post office at once if you experience a situation like this. It’s best to be proactive and take the situation in your own hands instead of sitting down and waiting for things to fix on their own.

I personally had to wait one more day because it was a weekend and there was really nothing much I could do.

Things to Do In case of International Delivery:

  • You should keep a check on your mailbox regularly, in case your local post office sends you a notice to pick up your parcel.
  • In the case of international deliveries, you should also contact your customs office and ask them to inquire about your delivery

Things NOT to Do:

  • You should not panic. Panicking does not help and will only worsen your judgment instead of fixing things. Normally, people do get worried and inquire around which is a good thing but after a day or two, they do receive the package.
  • In the case of international deliveries, it’s best to contact customs instead of USPS. USPS cannot really inquire about your parcels once they’ve reached a different country. Customs office is a much better option in that case.


In the end, if all goes well and it hopefully always does, you will receive your parcel. Try one of the things we’ve asked you to and chances are that your problem will solve. Both situations considered, in case of USPS delivered to wrong address or even if the tracking status incorrectly says delivered, issues like these happen all the time.

There is a chance for a lag in delivery time from when the package tracking status says delivered, to when USPS notifies you to pick up your package. Similarly, other courier users may also get to face the same issue like this one but the solution remains same.


14 thoughts on “USPS Delivered To Wrong Address: What Should I Do?”

  1. my package tracking said delivered but I did not get it. the Post office said it was “miss delivered”. and told me to contact the shipper. I did that and still no results.

    • Same thing just happened to me. My package is worth $270, they wouldn’t tell me who has it, only that the address wasn’t mines.


  3. Email said delivered to my front door..NOTHING there..tried calling right away been on hold 48 minutes no answer I hung up

  4. I sent a package from a Ship and Print store here in MI to my son in Norfolk VA. Address was correct and expected delivery was to be Dec 30. I just tracked it since my son did not receive. I just checked tracking number and it said it was delivered in Kansas City, MO on Jan 6!!! What?
    How do I go about finding or do I hope that whoever received by mistake with ship it to my son out of the goodness of their heart ……lol

  5. The post office mis-delivered my package and told me to be patient while they locate it. Exactly how long do I have to be patient?

    • My package said it was delivered in California when I live in the same state that the company works at and the where I live so it should really only if taken a couple days instead of about 2 3 weeks and somebody actually signed for it there. Since they had somebody sign for it in the sugar got ID correct and handed them the package Get a look directly at the address. But how can it be delivered to a wrong address around where I live where is set it was delivered in California and I live in Florida that doesn’t seem logical that will be mixed accidentally put at my neighbour’s house. That’s a joke. The company I bought this from I did know the only come in one so I ordered another 1 that means probably another package is going to California and I am out even more money. So the USPS is screwing up or the company is screwing up or something illegals going on between that company and shipping stuff out the California. This is the last thing I need in these times. We got a retarded president and A fascist waiting to take over this country…

  6. Tracking said my packages (2) had been delivered to the front door. They were not delivered. I spoke to someone in the carrier office the next day. They reviewed the “satellite” image and said the packages had been delivered to the wrong address (house across the street). They said the carrier was in the neighborhood and they would instruct him to go back and speak to the homeowner. I watched outside of my window as the carrier parked his truck in front of my neighbors home, sat there for a minute or so and then drove away. As he turned around, I flagged him down and inquired about him retrieving my package. He replied, “I really don’t think they have it. But, I’ll go ask if you want me to”. I said I did. He went to the door, conversed briefly (and laughed) with whomever came to the door, got back in his mail truck and drove away – without addressing me. That was over a month ago. I still don’t have my packages and apparently I have no further recourse. Someone else is enjoying my packages and I’m just out of the money I spent. I guess USPS can lose, (or steal) packages and customers simply have to deal with it. I’m so disappointed and angry.

  7. My item was supposed to be delivered at 22 spruce St greatneck but was delivered in the Bronx how do I retrieve my item?

  8. Yes I agree having a lot of same issues happening here wrong package picked up at the postal office yes gave a key to pick up on camera leaving with my package. Postal Mail is a crime is it not well Alabama local law says it’s civil case ….. let’s see about the what the Alabama State Police says if no charges then i will tell and share to the world we have been lied to for years it is not a crime to open or possess someone else mail so let’s see the law reaction here either do your job or the world can say the law what law it’s been a lie


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