When will I receive my USPS PO Box number and mailing address?
After you provide the completed USPS PO Box Application (PS Form 1093) and the Post Office™ has verified your two acceptable forms ID, you will receive keys or a combination for your PO Box.
- Note: You must visit the USPS Post Office during business hours to provide your U.S. identification and PS Form 1093 in order to receive your keys and PO Box number.
What happens after I apply and pay for a USPS PO Box online?
After you apply and pay for a PO Box online, you will receive an email confirmation and receipt. In order to start using your new PO Box, you need to go to the Post Office where your box is located during business hours to pick up your keys (or combination number). You will also need to present your printed PO Box Application (PS Form 1093), a copy of your emailed receipt, and two forms of acceptable U.S. identification. One form of ID must contain a photograph. Your ID must be current, contain sufficient information to confirm that you are who you claim to be, contain your current address, and be traceable to you. For more information on acceptable forms of identification, see “What are acceptable forms of identification?”
What is the Wait List?
If your preferred PO Box size is not immediately available, you may choose another box size, find a PO Box at a different location, or request to be added to the Wait List (online or at a Post Office). If you request to be added to the Wait List, your name will be placed on a waiting list for that box size at the Post Office you have requested.
How will I be notified when a USPS PO Box is available if I am on the Wait List?
The Post Office will contact you by phone or by email to let you know that a box is available. You should respond promptly as there may be other customers on the wait list for the same box size. Be sure to take your completed application (PS Form 1093) and two forms of acceptable U.S. identification with you to the Post Office and check to make sure the information on the form is correct. If you applied online, an email will be sent to you notifying you when your box is available off the waitlist. You have two days to complete the payment online for this box. Then, you have 30 days to print the 1093, available from the “Manage Your Account” page, and bring it into the office, along with two forms of acceptable U.S. identification. One form of ID must contain a photograph. Your ID must be current, contain sufficient information to confirm that you are who you claim to be, contain your current address, and be traceable to you. For more information on acceptable forms of identification, see “What are acceptable forms of identification?”
Can I remove my name from the Wait List?
Yes, you may remove your name from the Wait List. Either contact the Post Office or, if you applied online, go to the Manage Your Account page, select the box that you have on the wait list, and click ‘Remove from wait list.’
How do I edit the information on my USPS PO Box Application (PS Form 1093)?
When you are applying for a new PO Box, be sure to review all the information on the application form carefully and make sure it is accurate (online or on paper). If you have already submitted your online application or are using your PO Box, you must complete an updated PS Form 1093, Application for Post Office Box Service, at the Post Office where your PO Box is located.
How do I get keys to my USPS PO Box?
You will receive two keys (or combination) for your PO Box at the Post Office where your box is located—after you have paid the applicable fee, submitted a completed PO Box application (PS Form 1093) and your two forms of acceptable U.S. ID are verified.If you need more keys, you may request and pay an additional fee for each key at the Post Office where your PO Box is located.